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Title
Text copied to clipboard!Credit and Collections Analyst
Description
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We are looking for a Credit and Collections Analyst to join our finance team. In this role, you will be responsible for evaluating the creditworthiness of new and existing customers, monitoring outstanding balances, and ensuring timely collection of payments. You will work closely with sales, customer service, and accounting departments to resolve billing issues, negotiate payment arrangements, and minimize financial risk. The ideal candidate will have strong analytical skills, attention to detail, and experience in credit analysis and collections. You will also be expected to maintain accurate records, prepare regular reports on accounts receivable status, and recommend improvements to credit policies and procedures. This position requires excellent communication skills, the ability to handle difficult conversations with customers, and a proactive approach to problem-solving. If you are organized, results-driven, and thrive in a fast-paced environment, we encourage you to apply for this opportunity to contribute to our company's financial health.
Responsibilities
Text copied to clipboard!- Evaluate credit applications and assess customer creditworthiness
- Monitor accounts receivable and identify overdue accounts
- Contact customers to collect outstanding payments
- Negotiate payment plans and resolve billing disputes
- Maintain accurate records of collections activities
- Prepare regular reports on credit and collections performance
- Collaborate with sales and customer service teams
- Recommend changes to credit policies and procedures
- Analyze credit data and financial statements
- Ensure compliance with company and legal standards
Requirements
Text copied to clipboard!- Bachelor’s degree in finance, accounting, or related field
- Proven experience in credit analysis and collections
- Strong analytical and problem-solving skills
- Excellent communication and negotiation abilities
- Attention to detail and high level of accuracy
- Proficiency in Microsoft Office and accounting software
- Ability to work independently and as part of a team
- Familiarity with relevant laws and regulations
- Strong organizational and time management skills
- Customer service orientation
Potential interview questions
Text copied to clipboard!- What experience do you have with credit analysis?
- How do you handle difficult collection cases?
- Describe your approach to negotiating payment plans.
- What accounting software are you proficient in?
- How do you ensure accuracy in your work?
- Can you provide an example of improving a collections process?
- How do you stay updated on credit and collections regulations?
- What strategies do you use to minimize financial risk?
- Describe a time you resolved a billing dispute.
- How do you prioritize your workload when managing multiple accounts?
